The characteristics of quality for goods include performance, features, reliability, conformance, durability,

The characteristics of quality for goods include performance, features, reliability, conformance, durability,

serviceability, aesthetics, and perceived quality. Give an example of how these work in relation to operations management.

Vonderembse, M. A., & White, G. P. (2013). Operations management [Electronic version]. Retrieved from https://content.ashford.edu/